Your 2023 Focus Agenda
Learn new strategies and solutions to keep pace with changing times. Thank you to our lead sponsor!
DAY 1: Jan. 17, 2023
1:00PM – 4:30PM
LEADERSHIP INTENSIVE (included with full Summit registration)
Leadership of health care organizations in a ‘post’ pandemic world requires courageous leadership. Courageous leaders are adept at rumbling with vulnerability, practicing empathy and prioritizing self-care and mastery in their leadership.
This highly experiential program, rooted in the nationally acclaimed research of Dr. Brene Brown, is designed to assist and inspire all leaders to cultivate their skills and capacity to connect and lead with courage and subsequently foster work environments in which people feel safe, seen, heard, and respected. This is the fertile ground upon which organizations can thrive and innovate.
Kathy Ball-Toncic is the founder of a corporate and executive leadership and coaching consortium specializing in leadership excellence, organizational transformation and executive coaching.
She leverages her own extensive experience from inside the corporate world to guide leaders toward achieving exceptional results and emotional mastery, both individually and organizationally.
Kathy challenges her clients to stretch ‘business as usual’ norms in service of increasing their capacity to both lead and subsequently challenge others. Her clients learn to recognize their own strengths and challenges and then develop strategies to strengthen their leadership presence. Her belief in the importance of using both heart and sword as leaders has enabled her clients to maximize their own potential. Kathy’s focus is on personal transformation, innovation and inclusion using an experiential, conscious and humanistic approach.
4:30PM – 6:00PM
DAY 2: Jan. 18, 2023
9:00AM – 10:00AM
Our new healthcare reality demands reforming solutions to effectively develop the nursing workforce. Leaders can seize this opportunity to critically evaluate strategies, approaches, and solutions ingrained into our systems and determine those that must be deconstructed and rebuilt. We must be more elastic as we expand our own capacity and embrace change to successfully transform the nursing workforce and empower their ability to respond to current and future challenges.
Larissa Africa is the President & CEO of Versant Healthcare Competency Solutions™ and is responsible for its strategic and operational leadership. She is instrumental in driving Versant’s mission to fundamentally transform healthcare outcomes by developing the workforce’s ability to provide safe, efficient, competency-based care. Larissa has spent two decades implementing, managing, and leading strategies to develop nursing organizations. As a pioneer in the transition to practice space, she has led the deployment of a competency-based model that integrates and standardizes nursing workforce development across the healthcare continuum, addressing high-demand areas such as long-term care, home health, and advanced practice nursing. Larissa is a Fellow in the American Academy of Nursing where she is a member of two expert panels: Building Health Care System Excellence and Quality Health Care. Larissa is actively engaged in several committees within the American Organization for Nursing Leadership (AONL) and is currently serving as the Foundation’s treasurer.
Larissa has presented at the national and international levels, has published on the topic of transition to practice, and was a peer-reviewer for several nursing journals.
10:00AM – 11:15AM
This curated panel of industry thought leaders will engage in a fast-paced dialogue moderated by Partnership for Quality Home Healthcare CEO Joanne Cunningham sharing their insights on the home care and hospice landscape for the year ahead. The topics of discussion will include implications of the Home Health Final Rule and other game changing federal actions, promising workforce solutions and other areas of opportunity for your agency in 2023.
11:15AM – 11:30AM
11:30AM – 12:15PM
Value-based care at home is accelerating as home health, hospice, and personal care providers support higher patient acuity and complex needs within an increasingly value-based market. For providers to improve their competitive status, they need to achieve the best outcomes at the lowest cost – and access to the right data is key in driving top performance status. The strategic use of analytics within your clinical modeling and business development builds positive positioning within a value-based healthcare environment. This discussion will dig into the power of predictive and performance analytics within home health, hospice, and personal care and workforce, focusing on key data levers to improve performance and accelerate growth.
The objectives for the audience are to: describe how the use of predictive and performance analytics can improve high value outcomes in care at home; discuss how to leverage the payer perspective on contracting and value-based outcome performance; and explain how strategic use of predictive and performance analytics can enhance workforce engagement and retention.
Yancey Bond holds a Bachelors Degree in Computer Science and is the Director of Solutions/Applied Analytics at WellSky. Yancey and her team have worked with providers of home health, hospice and private duty, across the country, in the development and refinement of both predictive and performance analytics – evolving practice in service of advancing value-based models of reimbursement and clinical care delivery in care at home. Yancey has supported multiple provider case studies in hospitalization reduction, utilizing predictive analytics, proving principles while helping providers manage increasing acuity and risk.
Cindy Campbell is a nationally recognized thought leader and management consultant to the continuum of healthcare at home. Cindy holds a Master of Health Administration with specialty in Healthcare Informatics, and a Bachelor of Science in Nursing. Cindy brings deep experience leading multi-service line healthcare at home, followed by over 20 years of work with Fazzi Associates, now proud to be a fully integrated member of the WellSky family of companies. Cindy and her team help agencies leverage strategic thought and operational efficiency into organizational, work-process and clinical model design for Home Health, Hospice, Palliative Care and Private Duty organizations throughout the United States. Cindy has served as a Board Member of the National Association for Homecare & Hospice, Chair of the Pediatric Homecare & Hospice Association of America, and member of the Executive Committee of the American Telemedicine Association’s Homecare and Remote Monitoring Special Interest Group. A passionate advocate for innovation on behalf of patients and industry, Cindy is committed to driving methodology to best serve the needs of advancing healthcare at home.
Katherine Morrison, Director of Hospice Operational Consulting at WellSky, has decades of experience in the health care, specifically focusing on care at end of life in increasing positions of responsibility. From recent and direct oversight of hospice operations on a broad scale, to the study and development of performance and predictive analytics, Ms. Morrison holds deep understanding of how to best use data to support compliant, efficient, and effective hospice teams.
12:30PM – 1:45PM Lunch
1:45PM – 3:00PM
Labor strategy expert John Frehse offers a unique perspective on the state of health care labor, backed by hard data and in-field experience. This session will cover what industries are seeing the fastest return-to-work recoveries, long-term trends, and what key strategies are driving recruiting and retention success to allow companies to grow in an extremely competitive labor market.
John Frehse is a Senior Managing Director at Ankura with more than 20 years of experience focused on labor and operations strategy, implementing strategies and innovative labor solutions for more than 100 companies. He has worked with well-known companies across a variety of industries including consumer packaged goods, power and mining, healthcare and pharmaceuticals, automotive, call centers, manufacturing, and distribution.
3:15PM – 4:30PM
While the technical training of healthcare providers has never been more thorough, the ability to apply this hard-earned knowledge in the middle of a chaotic and unpredictable healthcare environment remains a challenge. In this talk, attendees will learn how to turn the turbulence of healthcare unpredictability into an asset by applying the same skills as improv comedians. Attendees will come away with the perspective on how to quickly make empathetic connections with their patients and create a more effective and rewarding healthcare experience.
5:30PM – 8:00PM
Group Dinner at Fogo de Chao
Sponsored by and
*Separate registration is required.
DAY 3: Jan. 19, 2023
8:30AM – 9:30AM
The lives of health care recipients exist in an ecosystem that is a multifaceted network of connectivity, yet our health care system still largely exists in provider siloes. Collaboration across the spectrum of care cultivates a service delivery ecosystem that more closely aligns with the lives of our patients, providing the right care in the right setting at the right time for the right patients.
Meaningful collaboration between home care providers and hospitals has the potential to mitigate avoidable hospitalizations, support post-discharge recovery and avoid rehospitalizations, manage chronic health conditions and more achieving improved patient outcomes and achieving cost savings. This presentation will share insights of the critical strategic design elements necessary for fostering successful partnerships as well as tips for navigating the pitfalls and challenges of creating new relationships that are built to last.
Scott is responsible for providing guidance on the ever-growing healthcare issues developing at both the Federal and NYS level. His focus is having a working understanding of both the “big picture” and the details of the evolving healthcare landscape. Turning research into manageable projects occurs when the pieces of the puzzle – finance, data, and clinical operations – coalesce from fragmented siloes into interconnected wholes. This is Scott’s aim with every project he undertakes.
Scott has extensive knowledge and experience with the NYS DSRIP program. An extended amount of research from the onset of DSRIP has allowed him to provide expertise and guidance as a PPS Advisor. In addition, he currently serves as Interim Chief Operating Officer for a diverse and complex PPS in New York.
9:30AM – 10:30AM
Technology is critical to the delivery of home health care. Advances in technology have the potential to directly impact how operations at an agency are managed. Through innovative developments in automation and machine learning, agencies now have the tools to care for their patients and run their operations in a timely, efficient manner.
• Learn how Robot Process Automation (RPA) simplifies manual processes
• Learn how machine learning is transforming how care is delivered in the home.
• Learn how a complete overhaul in your tech stack systematically improves how operations and clinical administration is handled.
10:30AM – 10:45AM
10:45AM – 11:15AM
11:15AM – 12:30PM
One of the greatest challenges we all face is keeping ourselves motivated. This is particularly difficult and extremely important with our fast-paced high responsibility jobs today. It’s easy to lose enthusiasm and get burned out, stressed out, and finally – checked out. This high-energy session offers six steps for getting the fire back in our lives professionally and personally.
Lunch and Adjourn